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FAQ - Subscriptions

Everything you need to know so you can sign in like a pro. 
Contact Information | Benefits | eNewsletter Sign up | Login Issues | Account Information | Billing Information | Discounts
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How do I contact customer service?

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What are the benefits included with a subscription to Architectural Record?

There are several benefits included with a subscription. We are always thinking of new benefits and expect to add more in the future.

To learn more about the benefits, follow this link:
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I'm a current subscriber, am I eligible to receive the new benefits included with a subscription?

Yes. All current subscribers are automatically enrolled to enjoy all the new benefits available.

To learn more about the benefits, follow this link architecturalrecord.com/record-subscription

How do I sign up for eNewsletters?

Paid subscribers of Architectural Record will automatically receive a selection of member only eNewsletters.

If you are interested in additional free eNewsletters you can sign up at www.architecturalrecord.com/enews.

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Create an account using the same email address tied to your Architectural Record subscription.

Use this link to create an account and access the website.

What if I forgot my password to the website?

Go to www.architecturalrecord.com/password to reset.

If I'm not a subscriber, can I still visit the website for free?

You can read a selection of architecturalrecord.com content for free each month before being asked to subscribe.

For unlimited access, subscription is required. 

How do I change my account information such as address, name or email address?

Use this link to update your account information or contact Customer Care.

How do I request a receipt for my order?

As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.

If you did not provide an email address, please contact Customer Care. AR@omeda.com or By phone: Toll-Free: (866) 501-7541. Outside of USA: (847) 504-8163

What is my expire date?

You can review all of your account information using this link:

Will I be billed monthly or annually?

All subscriptions are billed annually.

Is there a money-back guarantee?

If at any time you are not satisfied with your subscription, simply cancel and receive a refund for your unused subscription balance. 

Do you offer group packages?

Yes. When your whole team subscribes, you get to save. Contact Customer Care for group rates.

Email: AR@omeda.com By phone: Toll-Free: (866) 501-7541 Outside of USA: (847) 504-8163

Do you offer student discounts?

Yes. A valid .edu email address is required.  Contact Customer Care for student rates.

Email: AR@omeda.com By phone: Toll-Free: (866) 501-7541 Outside of USA: (847) 504-8163

How do I renew my subscription?

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